In case you received a defective or wrong item, the customer has up to 14 days from date of receipt to request for refund or exchange for a new one.
Items must be returned in its original and unused condition & must also be in its original box and packing.
Buyer pays return postage.
We take great care in ensuring all orders products are carefully packed.
In the unlikely event a problem occurs upon receipt of your order please email us at firstname.lastname@example.org
All our products are guaranteed for 12 months.
Please include a photo and an explanation of the problem/fault and we will resolve immediately.
All returns of faulty/damaged/incorrect items must be pre-arranged with COMPANY MOR